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No. Coach and Staff Pay is a pay calculator with statements and exports. It doesn’t calculate PAYE or National Insurance, doesn’t send RTI submissions to HMRC and doesn’t make payments.

For employees, put the amounts it works out into your payroll software, or send the summary CSV to whoever runs your payroll. For self-employed coaches, you can pay from the statement or a self-billing invoice.

Every line on a statement shows its working, so start there. The usual causes are:

• Booked or checked in. If pay is based on check-ins, anyone not checked in on Wix isn’t counted. Check the setting for the period.
• Who ran the session. Sessions count for the staff member Wix Bookings has on them. If someone covered a session, change the staff member in Wix.
• Period dates. Periods use your site’s timezone. A session just before or after midnight on the first or last day may fall in the next period.
• Takings for commission. Commission uses the booking prices in Wix, so discounts and free bookings change it.
• Recent edits. Bookings data is cached for a few minutes. Reopen the period to see the latest.

Locking a period saves its statements exactly as they are, so past pay can’t silently change when bookings are edited later. If bookings in a locked period change, the app shows you what changed, and you decide what to do. You can unlock a period, and every lock and unlock is recorded.

Self-billing is when you, the customer, raise the invoice for a self-employed supplier, such as a coach, instead of them invoicing you. The app has an optional UK self-billing invoice template, which uses your business details and the coach’s address, UTR and VAT number if you enter them.

Before you use it, know that:

• you need a written self-billing agreement with each supplier;
• self-billed invoices must be numbered in sequence;
• if a supplier is VAT-registered, extra rules apply, set out in HMRC’s VAT Notice 700/62: self-billing.

This is general information, not legal or tax advice. If you’re unsure, ask your accountant.

Yes. The bills CSV follows Xero’s bills import layout, with one bill per staff member. You set the account code and tax type in the app’s settings. There’s also a summary CSV with one row per person, for your accountant or a spreadsheet.

Per session; per participant, with a minimum and a cap; an hourly rate for each service; a day rate plus a commission percentage; or a flat monthly amount. You can add one-off bonuses, deductions and expenses to any period.

As a percentage of the takings from the bookings for the sessions that person ran, using the booking prices in Wix. The takings used are shown on the statement.

It’s your choice. Checked-in pays for the people who turned up, but only works if your staff check people in on Wix. Booked counts everyone who had a booking.

Every plan has every pay rule, statement and export. The difference is how many staff you can pay: up to 2 on Free, up to 10 on Team (planned at £9 a month) and unlimited on Club (planned at £19 a month). Wix handles billing.

Open the staff member in the app and delete their details. If you need their past statements, download them first.

Download any statements, invoices and CSVs you want to keep. Then, in your Wix dashboard, go to Apps, then Manage Apps, find Coach and Staff Pay and choose Uninstall. Everything the app stores for your site is deleted, including locked statements. Your bookings in Wix aren’t affected.