• Wix App Market
  • Coming soon

A waitlist for Wix Bookings that tells people when a place opens

When a class, course or appointment is full, visitors join the waitlist. When someone cancels, the next person gets an email with a link that takes them straight to booking. You don’t have to chase anyone.

Coming soon to the Wix App Market. Planned pricing: free for 1 service, or £6 a month for unlimited services.

Junior Swim Squad · Sat 21 Nov, 09:00 Full · 3 waiting
  • 1stPriya ShahOffered · 1 h 42 m left
  • 2ndTom EllisWaiting
  • 3rdMia JonesWaiting
A place opened at 07:16 after a cancellation. If Priya doesn’t claim it in time, Tom is offered it next.
Illustration of a waitlist in the dashboard, not a screenshot. The class and names are made up.
What it does

Full sessions fill themselves again

Works with Wix Bookings classes (each session has its own waitlist), courses and appointments (visitors pick the day they want).

  • Join on your booking page

    A “Join the waitlist” form on the Bookings service page, and a widget you can place on any page of your site.

  • Confirmation with their place

    Visitors give their name, email and, if they like, a phone number. They see their position on screen and get it by email too.

  • Told when a place opens

    After a cancellation, a reschedule or a capacity increase, the offer usually goes out within a minute. A check every 30 minutes catches anything missed.

  • One at a time

    Offer the place to the next person and give them time to claim it: 2 hours by default, or the time you choose. Then the next person.

  • Or everyone at once

    Email everyone on the list together. The first person to claim gets the place.

  • One-click claim link

    “Claim my place” takes them straight to booking that session. Each link works once, and the offer closes for everyone else when it’s claimed.

  • Every list in one place

    See waitlists by service and session, with positions, statuses and the full history. Offer a place yourself, add people or remove them.

  • Your wording

    Edit the confirmation and offer emails with a live preview. Choose to get an email when someone joins.

  • See what it recovered

    On Pro: how many people were placed off the waitlist and the bookings revenue that brought back.

How it works

From full class to filled place

  1. Switch it on

    Install from the Wix App Market and choose which Bookings services get a waitlist, how places are offered and how long people have to claim.

  2. Visitors join

    When a session is full, visitors join the class waitlist or appointment waitlist and get a confirmation with their position.

  3. A place opens

    Wix tells the app about the cancellation or change. The app emails the next person, or everyone, with a claim link.

  4. They book

    They press “Claim my place” and book that session. If time runs out, the next person is offered it.

Good to know

What it can’t do

We’d rather you know these before you install.

It can’t hold a place

Wix Bookings has no way for apps to reserve a place. While an offer is open, the place can still be booked on your site by anyone. The waitlist is simply told first. If someone else books it, the person who was offered it keeps their position and gets an email to say so.

Emails use your site’s Wix email allowance

Emails are sent through Wix, from your site, so they count towards your site’s Wix email allowance. If it runs out, the dashboard tells you, and you can copy a person’s claim link to send yourself.

Offers stop when the session starts

Once a session has started, no more places are offered for it, and any open offer closes.

Pricing

Start free, upgrade for more services

Free

Planned

£0per site

  • 1 Bookings service
  • Up to 20 people waiting at once
  • Both ways of offering places, claim links and email templates

Planned plan. The Wix App Market listing shows what applies.

Your data

Your customers stay yours

The app keeps only what a waitlist needs: each person’s name, email, phone if given, their consent and their waitlist history. They’re also added to your site’s own Wix Contacts. Nothing is sold or used for advertising.

  • Stored in the EU

    Waitlists are kept on Cloudflare, restricted to its EU jurisdiction. Claim links are stored only as one-way hashes.

  • No tracking

    No tracking cookies, no analytics on your visitors and no advertising.

  • Deleted automatically

    Each waitlist is deleted 90 days after its session. Everything for your site is deleted straight away when you uninstall.

Read the full privacy policy

Questions

Common questions

Can I hold the place for the person who was offered it?

No. Wix Bookings doesn’t let apps reserve a place, so it stays bookable on your site while the offer is open. The waitlist hears about it first, which is usually enough. If someone else books it, the person offered it keeps their position and is told.

Does it work for appointments as well as classes?

Yes. Classes get a waitlist for each session. For courses and appointments, visitors pick the day they want. Wix Events ticket waitlists are planned for Pro but aren’t built yet.

What happens if I uninstall?

Everything the app stores for your site is deleted straight away. People already added to your Wix Contacts stay there, because those contacts belong to your site.

All questions and support